Questions
Honest answers.
Including the questions where a nicer answer would have been easier to write.
Is this AI?
Is this AI? Is a real person singing?
No, there is no human singing. Lyrics, music, voice and cover art are made with artificial intelligence — we say so openly, because you would work it out from the delivery time anyway. Nothing that is finished within minutes was played by a person. The part that comes from a human is you: your story. And that is the reason the song is worth anything.
Why do you say it so plainly? Others write "professionally produced".
Because "professionally produced" is not true at a few minutes of delivery time, and everybody notices. We do not want you to give the song as a present and wonder afterwards whether you were misled. If it matters to you that a person sings and plays, you are in the wrong place here — there are providers for that, they cost many times as much and they take weeks. That is not a worse choice, just a different one.
So does it sound robotic?
No. The voice is sung, not spoken, and the production sounds like pop music. What does occasionally show is something else: individual words can come out unclear, and unusual names are sometimes stressed wrongly. That is the honest weakness of this technology — we do not claim it never happens.
Will somebody else get the same song?
No. The lyrics come out of your story, and nobody else has that. The music is generated for it as well, not pulled from a library. Two orders with the same mood sound related, the way two pop songs in the same style do — but it is not the same piece.
How long it takes
How long does it really take?
Two to four minutes from confirmation to the finished song — measured, not estimated. The only part that takes longer is the telling: give yourself five to ten minutes for the form.
And if I want a video with it?
The video is built scene by scene and therefore takes considerably longer — around half an hour. You get an email as soon as it is ready, so you do not have to wait around.
I need the song today. Can I make it?
Yes. There is no queue, no processing time and no rush surcharge — the normal way is the fast one.
When something isn't right
What if I do not like the song?
You get several versions to choose from, and they differ audibly. If none of them lands, we do one more — tell us what should be different when you do, otherwise you just get a different accident instead of an improvement.
Can I listen to the song beforehand?
Not your own. We only start producing after the order — there is nothing to hear before that. What you can hear beforehand are our sample songs; they were made exactly the way yours will be.
Do I have a right of withdrawal?
In principle yes, fourteen days. But because we start making it immediately and you expressly agree to that before buying, the right lapses as soon as the song is finished — so within minutes. The law provides for this (§ 356 (6) of the German Civil Code), which is why it appears on the order summary before you buy, not in the small print.
The name is pronounced wrongly. What now?
Write to us. For names with unusual spellings it helps to add the pronunciation in the form — something like "Siobhan (pronounced: shiv-awn)".
Rights and use
Can I play the song at the wedding?
In a private setting — a celebration among family and friends — yes. At public events, or where admission is charged, different rules apply; ask us beforehand in that case.
Can I upload it to YouTube or Instagram?
For private use there is nothing against it. As soon as money is being made from it — ad revenue, channels in a partner programme, commercial accounts — please talk to us first.
Who owns the song?
You get the files and may use them for the purpose you ordered them for. The legal position on music created with artificial intelligence has not been conclusively settled in Germany — which is why we do not promise you anything here that we could not keep. For commercial use we agree the scope in advance, case by case.
Can we use the song for our company?
Talk to us before you order. With commercial use, a lot depends on where and how the piece is used — we settle that beforehand and put it in writing.
Your data
What happens to my story?
It is needed to write the lyrics and goes to a language model for that. Afterwards it stays stored with us so that you can see what you ordered. It never goes to the image provider — that one only gets a motif of two to eight words.
Can I see what you have stored about me?
Yes. Sign in under "My songs" and download your data as a file — everything stored against your address.
Can I have it all deleted?
Yes, in the same place with one click. Your story, your songs and the files disappear for good — the links in old emails stop working too. Only the payment records remain, with no connection to you; we are required to keep those under tax law.
Do I need an account?
Not for a song as a present. You can still find your way back under "My songs" later — by a link to your email address, without a password and without registering.
Paying
When do I pay?
After you have confirmed the order by email and checked it on the order summary. The telling itself costs nothing — no contract exists until you click "Order with obligation to pay".
What does a song cost?
From €29, one-off. There is no subscription and there are no follow-up costs. The exact prices are on the pricing page.
Do I get an invoice?
After payment you get an order confirmation by email with all the details. If you need an invoice made out to a company, write to us.
Your question is not here?
Write to us — we answer, and the question ends up on this page afterwards.
Send an email